QUILL Media Player — User Guide

The QUILL Media Player is an accessible audiobook and media player built for people who read with a screen reader and a braille display. Everything works from the keyboard, everything important is spoken, and nothing hides behind a mouse-only control. This guide explains every feature and every shortcut, names every safeguard, and states honestly what is available today versus rolling out.

You can use the player two ways — both run the same code and share the same library, bookmarks, resume positions, and settings:

• Inside QUILL — from the Tools menu / command palette.
• As its own app — Quill Media Player, a tray-resident window you can open on its own (Start Menu, or the QuillVille launcher).

A book you start in one continues in the other, at the same place.

What’s available now. Nearly everything in this guide is built: playback and chapter navigation as a tree, resume, bookmarks, Go to Position (H:M:S), the 10-band equalizer and DSP, DAISY navigation (single- and multi-file), the Book Library (LibriVox), the sleep timer, the mini-player, the multi-field status bar (F6 review), the Magical welcome-back recap, the AI chapter summary/recap, and voice commands — both hands-free (offline, with QUILL’s speech engines) and say-or-type. Still to come: an always-on hotword and BARD sources (pending the NLS contract). Where a feature is still future, this guide says so.

1. Getting started

Install and launch

• From source (developers): from the repository root, pip install -e ".[ui]", then run python -m quill.apps.player (or, inside the standalone folder, python -m quill_media_player).
• Installed build: open Quill Media Player from the Start Menu, or choose it from any QuillVille app’s QuillVille menu (it offers to download and install it the first time if it isn’t present). Until Quill Media Player is released, the QuillVille menus of the other apps do not list it yet; open it from the Start Menu or from source instead.
• If you type ! python -m quill.apps.player in QUILL’s prompt, it launches in this session so its output lands right here.

First run

When the player opens, focus lands on the playback controls. Until you open a book, the Now Playing area reads “Open a file or a folder to begin.” Press Ctrl+O to choose a file.

2. The window, by ear

Moving through the window with Tab (or your screen reader’s controls), you meet these regions in order:

1. Menu bar - File, Navigation, Playback, View, QuillVille, Help and Window. Press Alt (or F10) to reach it, Left and Right to move between the menus, and Down to open one. For example, to set the sleep timer, press Alt, Right twice to Playback, Down, then T for Sleep Timer.
2. Now Playing — a review-only line with the title, and (as they arrive) author/narrator, source, and format. Arrow through it to read it.
3. Playback controls — Play/Pause, Stop, Previous/Next chapter, Rewind, Forward, “Where am I?”, the position slider, and the volume slider.
4. Content area - three pages: Chapters, Bookmarks and Audio. Press Ctrl+Tab to move between them. The Book Library is a window of its own (File > Book Library…, Ctrl+L); a play queue is not built yet.
5. Status bar — live state you can review field by field (Section 11).

3. Opening books

• Open File — Ctrl+O. Choose an audio file or audiobook (MP3, M4B, M4A, AAC, OGG/Opus, FLAC, WAV, and more).
• Open Folder as Book — File menu. Point it at a folder of audio and it plays them as one book.
• Open DAISY Book — File > Open DAISY Book…. Choose the book’s .ncx; the player reads its heading structure into the Chapters tree (single- and multi-file DAISY audio books).
• Book Library — File > Book Library…. Search the free LibriVox catalog, pick a book, and press Play; its sections appear in the Chapters tree.
• From inside QUILL — open the player from Tools > Media > Media Player; it launches this same app and shares your library, bookmarks, and positions. That row appears in QUILL once Quill Media Player is released.
• BARD — arriving once the NLS BARD contract lands.

When you open a book you’ve heard before, it resumes exactly where you left off — you don’t have to find your place again. Your place is saved every fifteen seconds while you listen and again the moment you close the Player, so closing never loses the last few seconds.

4. Playback and the keyboard

Core transport needs no chord: the single letters in the next section (X, C, V, B, Z, T and the arrows) play, pause, stop, step and seek from anywhere in the window except a text field. The player controls are also buttons you can Tab to and press with Space: Play/Pause, Stop, Previous chapter, Next chapter, Rewind, Forward, Where am I?, Mute, and the Speed, Position and Volume controls. These keys are fixed; the standalone player has no Keyboard Shortcuts editor yet.

Alt letters in the window

Every button and labelled control in the window has its own Alt letter, and none of them is a letter the menu bar uses. That matters because Windows sends Alt plus a letter to a button before a menu when both claim it: until 2026-10-17, Alt+P pressed Play instead of opening the Playback menu, and Alt+V, Alt+W, Alt+F and Alt+N did the same to View, Window, File and Navigation. Now the menus keep their letters and the buttons moved:

The Play button says Play or Pause depending on what is happening, and the Mute button says Mute or Unmute, but each keeps one letter, so Alt+A and Alt+U always work. For example: press Alt+P and the Playback menu opens; press Escape, then Alt+A, and the book plays or pauses. The Bookmarks and Audio letters work while that page is the one showing (Ctrl+Tab moves between pages).

Arrows in the Chapters tree, sliders and page tabs

Left and Right seek five seconds back and forward (Shift with them, thirty seconds) from anywhere in the window except where the focused control needs them itself. In the Chapters tree, Left closes a part and Right opens it, as in any tree, so a DAISY book’s parts and chapters can be opened and closed from the keyboard. On the position and volume sliders the arrows move the slider, so Left on the volume slider makes it quieter rather than going back in the book. On the page tabs (Chapters, Bookmarks, Audio) Left and Right change the page. Text fields keep every key, as before. For example: Tab to the Chapters tree, press Right on “Part One” to open it, Down to a chapter and Enter to play it; then Tab to a button and Right goes forward five seconds. The limit: letter keys such as X, C and B are still the player’s in the tree, so typing a chapter’s first letter does not jump to it there.

Slider Keys: which way the arrows move a slider. On the position and volume sliders Right is always more and Left less. Up and Down, Page Up and Page Down, and Home and End follow one choice made for every Quill app at once: open File > Preferences… (Ctrl+,) and choose the Slider Keys… button.

• Up is more, the default: Up, Page Up and Home raise a slider, Home being the top (100 percent on a volume), and Down, Page Down and End lower it, End being 0.
• As Windows sliders: the keys a standard Windows slider uses. Down, Page Down and End raise it (End is 100 percent), and Up, Page Up and Home lower it (Home is 0).

Change it in any Quill app and every other app follows at your next key press. Each key press tells your screen reader the new value, so it is never read from before the key. Ctrl+Up and Ctrl+Down, the volume keys that work from anywhere in the window, are not changed.

Where am I? is a button in the player controls: it speaks the title, current chapter, how far in you are, and how much remains. It has no key of its own; for a quick reading without leaving where you are, press T, which says the time elapsed or, pressed again, the time remaining. For example, while a book plays, press T and you hear something like “1 minute 40 seconds of 58 minutes”.

Winamp’s classic keys

If you came to Windows audio through Winamp, its main-window letter keys are almost certainly still in your fingers. They work here, unchanged, on the same letters Quill Radio’s Recordings player and QUILL Cast already answer to — one shared map, so nothing has to be relearned per app.

Two things worth knowing:

• B and Z step through the book’s tracks when the book is one file per chapter. A book that is a single file with chapter marks has no track list, so they step by chapter instead — the same intent against the other shape.
• Ctrl+J opens the Go to Position dialog you already have on Ctrl+G, rather than a second, lesser prompt. It is the accessible one: labelled Hours, Minutes and Seconds spin controls, plus a timecode field for 1:23:45.

Every key says what it did, and positions are spoken as words (“1 minute 40 seconds of 58 minutes”), never as a clock face — read aloud, 1:40 is a time of day, not a duration. Letters are never swallowed while a text field has focus.

The position slider speaks human time as you move it (“2 hours 14 minutes of 11 hours”), not a meaningless tick number.

Playback speed, the Speed choice in the player controls, ranges from 0.5× to 3× and preserves pitch so voices don’t turn squeaky.

5. Chapters

Chapters come from M4B chapter atoms, MP3 chapter tags, Podcasting 2.0 lists, and DAISY navigation. They appear as a tree, so a multi-level table of contents (common in DAISY) keeps its hierarchy — parts with their chapters nested beneath — while a flat book shows a single level.

• Move by chapter with Z and B (previous and next), or the Previous chapter and Next chapter buttons; entering a new chapter is announced (“Chapter 12: The Return”). In a book of one file per chapter, Z and B step by file, which is the same thing.
• Open the Chapters tree, arrow through it (in and out of levels), and press Enter to jump. Each row reads as a full sentence with its title and time.
• For a book split across several files (LibriVox sections, multi-file DAISY), activating a node loads that file and moves you there.
• Continuous play — when one track (a LibriVox section, or a file of a multi-file book) finishes, the player automatically rolls into the next.

DAISY talking books add navigation by heading — open one via File > Open DAISY Book… (single- and multi-file books). Full DAISY 3 read-along (text + audio sync) is a future item.

6. Go to Position (H:M:S)

Press Ctrl+G to jump to an exact time.

• Enter Hours, Minutes, and Seconds in three labeled fields — each is a spin control you can adjust with the arrow keys, and each announces its value.
• Or type a timecode into the single field: 1:23:45, 83:45 (minutes and seconds), 5025 (whole seconds), or 1h23m45s all work.
• Press Enter to jump. The player announces where you landed (“Jumped to 1 hour 23 minutes 45 seconds”).
• If you ask for a time past the end, it says so and moves you to the end instead (“Beyond the end — moved to 11:14:00”).

6a. Picking up where you left off

Open a book you have listened to before and Quill Media Player takes you back to where you stopped, announcing it as a “welcome back” rather than silently jumping. Your position is saved every fifteen seconds while you listen, and again when you close the player, so an unexpected shutdown costs you seconds rather than the session.

Your place is tied to the audio itself, not to where the file happens to sit. Move the book to another drive, rename it, or reorganise your whole library, and your position follows it. That also means the same recording on two different computers is recognised as the same book — the groundwork for carrying your place between machines. Two different recordings of the same title stay separate, which is what you want: your place in one narrator’s reading says nothing about another’s.

A position right at the start is not remembered. “Three seconds in” is the beginning, and being asked whether to resume there is a question with no useful answer.

7. Bookmarks

Bookmarks mark a moment you want to return to, with an optional label and note.

• Add a bookmark at the current spot — Ctrl+B (or the Add Bookmark button). The player confirms the time it saved.
• Add a bookmark with a note — Ctrl+Shift+B. Type a note; it shows in the Bookmarks list next to the time.
• Edit a bookmark’s note — select it and choose Navigation > Edit Bookmark Note… (Ctrl+Alt+N).
• Jump to a bookmark — press Ctrl+Alt+M (Navigation > Go to Bookmarks List) to land in the Bookmarks list, arrow to one, press Enter. Ctrl+Alt+P (Navigation > Go to Player Controls) takes you back.
• Remove — select it and press the Remove Bookmark button below the list.
• Send a bookmark into your document — Ctrl+Shift+C copies a paste-ready line ([1:23:45] your note — Title) to the clipboard; paste it into your QUILL document or a Sticky Note. (A direct insert into a running QUILL is a future refinement.)
• Export bookmarks — File > Bookmarks & Sync > Export Bookmarks… writes the book’s bookmarks to a Markdown file.
• Sync across devices — Export / Import Sync Bundle moves your bookmarks between machines as a portable file (merged on import, never overwriting). Automatic server-side sync (QuilleSync) is a future item.

Bookmarks are saved per book and survive between sessions.

Hearing your notes as you reach them

A note you left at 14:32 is read to you when playback gets there, so a note is something you can make while listening and be reminded of while listening – rather than something you have to stop and open a list to find.

• It is on by default, under Playback > Read My Notes Aloud as I Reach Them. Writing the note is the opt-in: if you took the trouble to leave one, you meant to hear it.
• Only bookmarks that have a note speak. A plain bookmark is a place to jump to, so announcing it with nothing to say would be noise.
• A bookmark with a label speaks the label first – “Chapter 4: the argument starts here” – and one without says “Note:” so a sentence spoken over an audiobook is never mistaken for part of the book.
• Seeking never triggers it. Dragging the scrubber across an hour does not read out every note it passed, skipping back does not repeat one you just heard, and pausing does not announce the same note over and over. You only hear a note when you genuinely listen through it.
• Switching it back on part-way through a book does not replay the notes you passed while it was off.

No timestamp is spoken with the note: you are at that moment already, and a spoken “14:32” is ambiguous in a way the written form is not.

8. Sound, speed, and the equalizer

• Volume — Ctrl+Up and Ctrl+Down from anywhere in the window, or Up and Down on the Volume slider (Home is full volume and End silence, unless you chose the Windows slider keys under Slider Keys…); the Mute button mutes, and unmuting restores your level. Volume is remembered per book.
• Speed — the Speed choice in the player controls, from 0.5× to 3×, pitch-preserving.
• Volume boost / normalization lifts quiet recordings (Audio page).
• Equalizer — a 10-band graphic EQ with presets (Flat, Voice, Bass, Treble, Night, Podcast); each band is a labeled slider whose value is the gain in decibels, so your screen reader speaks a real number.
• Skip silence shortens long gaps.

Find these on the Audio page of the notebook.

The rich audio effects (EQ, boost, skip-silence, gapless) run on the bundled libmpv engine. On the rare system where libmpv can’t load, those controls are disabled and the player tells you why — core playback still works.

9. Sleep timer

Playback > Sleep Timer stops the player after 15, 30, or 60 minutes, or at the End of Chapter. When it fires it pauses, saves your place, and says “goodnight,” so you never lose your spot overnight. (A gentle fade-out is a future refinement.)

10. Announcements, earcons, and braille

• Earcons — short non-speech cues for what the player does. Turn them all off and on with Alt+Shift+M (Playback > App Sounds), and choose where they play in Preferences (see the next section).
• Braille — everything the player announces also goes to your braille display, through your screen reader.

Not built yet in the standalone player, though the PRD plans them: a verbosity choice (Minimal, Normal, Verbose), separate switches and a choice of personality for each earcon, a dedicated braille status line, and self-voicing without a screen reader. Nothing in its menus or Preferences sets these today.

10a. Where the player’s own sounds play

Quill Media Player makes short sounds of its own, the earcons described above. You choose where they play, and you can turn them off.

• Alt+Shift+M turns Quill Media Player’s sounds off. Press it again and they come back, on the same sound card as before. You hear a short sound as they go off, and another where they now play when they come back on, and both are spoken too. Playback > App Sounds has a check mark that shows whether they are on.
• App Sounds Play On…, a button in the Preferences window, lets you pick where they play. Open File > Preferences… (Ctrl+,) and Tab to the button, or type “sounds” in its Find a setting box. The choices are:
  • Same as its audio. This is where it starts. The sounds go wherever the book plays, and follow it when you move it to another sound card. The choice names the device it means right now.
  • System default. The sounds go where Windows sends sound.
  • None (no sounds). Quill Media Player makes no sounds at all. Everything it tells you is still spoken.
  • Any sound card or headset in the list. The sounds get a device of their own.

After you choose, one sound plays on the new device, so you know straight away where it went.

If the device you chose is unplugged or asleep, you still hear every sound, on the system default, and Quill Media Player tells you once. When the device comes back, the sounds go back to it by themselves.

This changes Quill Media Player only. Your other QUILL apps keep their own choice, unless you have checked “Share these choices with my other Quill apps”, which copies a change here to the others that share. Your screen reader is never moved.

11. The status bar

The status bar mirrors QUILL’s own multi-field status bar, so it reviews the same way you already know. Its fields: State, Position, Chapter, Sleep, and Backend.

• F6 (Navigation > Review Status Field) moves across the fields; each is announced with its label (“Chapter: 12 of 14, The Return”).
• Shift+F6 (Navigation > Read Status Bar) speaks all fields at once.

12. System tray and media keys

On Windows, the player lives in the notification-area tray:

• Its tooltip shows what’s playing.
• Double-click the tray icon to bring the window back. You can also choose a key that shows and hides the player from any program: File > Show and Hide Key… (Ctrl+Alt+Shift+H). There is no key until you choose one. Type the key you want, or leave the box empty for none. If another QuillVille app already uses it, the player tells you whose it is and lets you try another. If you used an earlier version, Ctrl+Alt+Shift+P did this; other QuillVille apps use that key, so it is off now, and the player tells you once after you update.
• Right-click it, or press the Applications key on it, for its menu: Show Quill Media Player and Exit Quill Media Player. Playback commands are not on the tray menu yet; use the window.
• File > Minimize to Tray (Ctrl+W) tucks the window into the tray and playback carries on. Closing the window saves your place; there is no setting yet to choose between asking, going to the tray and exiting when you close it, so use Minimize to Tray when you want to keep listening. A deliberate Exit (Ctrl+Q) always quits.

Because the tray icon and its menu are historically hard for screen readers, the tray is a convenience, never the only way: everything is in the window and its menus. The standalone player does not yet take the keyboard’s media keys (Play/Pause, Next, Previous) when another program is in front. On macOS there is no notification-area tray (the app uses the Dock instead).

13. Mini-player, Magical Mode, and voice control

• Mini-player — View > Mini Player opens a compact, always-on-top window (Play/Pause, Previous/Next chapter) so playback stays reachable while you work elsewhere. View > Compact Mode shrinks the main window to just the transport. (Available now.)
• Summarize This Chapter (AI) — Playback > Summarize This Chapter (AI) asks your configured AI for a one- or two-sentence summary and speaks it (also shown in a dialog you can read).
• AI Recap of Where I Am — Playback > AI Recap of Where I Am recaps the passage up to your current point (“here’s what’s been happening”), so you can pick a book back up after a break. Both use the AI: for a book with a text layer (DAISY/EPUB) they summarize the text directly; for pure audio they transcribe the passage first, so that needs the offline speech engine installed. Both require an AI provider set up in QUILL’s AI Hub, are off in Safe Mode, and never run on protected BARD content. (Available now.)
• Magical Mode — View > Magical Mode turns on opt-in flourishes. Today it gives a warm spoken welcome-back recap when you reopen a book (“Welcome back. The Return, resuming at 6 hours 42 minutes”). Richer touches — spoken chapter intros with chimes, an ambient soundscape, listening streaks — are future items, and everything turns off in Safe Mode. (Welcome-back is built; the rest arrive.)
• Voice control — two ways to command the player by voice, both built:
  • Hands-free: Listen for a Command (Ctrl+Shift+L). Press once and the player starts listening (you’ll hear a “Listening” cue and the book quietens); say your command; press Ctrl+Shift+L again to stop. The player transcribes what you said on your own computer (offline, with a small, fast speech model) and carries it out — announcing the result. The book is ducked, never paused, so you don’t lose your place, and it restores the moment the command finishes. If nothing is recognized the player tells you what it heard so you can try again. A safety timer closes the microphone automatically if you forget to stop. It uses the speech engine you chose in QUILL (Tools ▸ Speech ▸ Speech and Dictation…) and that engine’s smallest fast model, because a command is only a few words. If that engine has no model, it tries Whisper.cpp, then the QUILL speech models (where it prefers the built-in Moonshine tiny), then Faster Whisper. If none has a model, you hear “Voice listening needs a microphone and an installed speech model. Open QUILL and download a small Whisper model first.” Open QUILL, press Alt+T, H, S, and download Whisper.cpp’s Tiny or Base model once. Vosk is not used for voice commands.
  • Type it: Type a Voice Command (Ctrl+Shift+V). Opens a box; type the command — or speak it in with your operating system’s dictation — for when you’d rather not talk aloud.
  • Either way the commands are the same: “next chapter”, “skip back thirty”, “go to 1:20:00”, “bookmark this”, “how much is left”, “sleep in twenty”, “summarize”, “recap”. Unrecognized input is announced, never guessed, and every voice command also has a key or a menu row (the sleep timer, for one, is Playback > Sleep Timer), so voice is purely additive. (An always-on hotword — no key press to start listening — is a future addition.)

13a. Lyrics

Playback > Lyrics… (Ctrl+Alt+L) shows the words of the song you are playing, from LRCLIB (lrclib.net), a free community catalogue of song lyrics. The song is found from the file’s own tags (artist, title, album and length), or from a file name shaped like “Artist - Title”.

1. While a song is open, press Ctrl+Alt+L. You hear “Looking up lyrics for” and the song.
2. The Lyrics window opens, titled “Lyrics:” and the song, with your cursor in the words (Lyrics, Alt+L). Arrow through them; Ctrl+C copies what you select.
3. When the words are timed, Current line (Alt+U) shows the line being sung now, and Follow playback (Alt+F, on to start with) keeps the cursor in the words on that line. Turn Follow playback off to read back without being moved; turn it on again and it catches up.
4. Nothing is read out as the lines change. Say Current Line (Alt+S) speaks the line being sung, once, when you want to hear it.
5. Press Escape, Ctrl+W or Ctrl+F4 to close.

When a song has words but no timings, the words still appear, Follow playback is unavailable, and Current line says so. When there are no words you hear why instead of a window: no lyrics found, the song is an instrumental, or the file does not say its artist and title.

Lyrics are looked up only when you ask, never in the background and never in Safe Mode, and they are kept in memory only: nothing is written to your computer.

14. Settings

File > Preferences… (Ctrl+,) gathers the player’s settings in one window: Audio Output Device…, App Sounds Play On… and Slider Keys… (buttons that open their own windows; Slider Keys is described under “Arrows in the Chapters tree, sliders and page tabs”), and, in a box labelled This session only, Compact mode, Magical mode, Always on top and the Sleep timer, which reset when the player closes. Each does exactly what its menu row does. Its Find a setting box searches these and the settings that stay in the main window: type “skip silence”, press Down to the match and press Enter, and Preferences closes, the Audio page comes forward and the focus lands on Skip silence.

The same settings are also in the menus: the Audio page for the equalizer, boost, normalize, and skip-silence; Playback > Sleep Timer; Playback > Audio Output Device… (Ctrl+Shift+K); and the View menu for Mini Player (Ctrl+Shift+M), Compact Mode (Ctrl+Alt+K), Magical Mode (Ctrl+Shift+G), and Always on Top (Ctrl+Shift+T). Your listening position, per-book volume, and bookmarks are remembered automatically.

Per-book overrides and importing or exporting settings, specified in the PRD (Section 10), are not built yet.

15. Privacy and safety

• The player makes no network calls except to the sources you choose; there is no telemetry.
• Lyrics are fetched from LRCLIB only when you open the Lyrics window, sending the song’s artist, title, album and length, and are kept in memory only.
• Safe Mode disables all network sources — local playback still works.
• Protected BARD content is handled only through the sanctioned mechanism; a decrypted copy is never written to disk.
• Your BARD sign-in and any keys live only in your operating system’s secure vault, never in a settings file or the app itself.

16. Accessibility notes

• Every control is keyboard-operable and screen-reader- and braille-announced.
• Sliders are arrow-adjustable and speak their values: Up and Right mean more (louder, further on), Down and Left less, Page Up and Page Down in bigger steps, and Home and End go to the top and the bottom. Slider Keys… in Preferences turns Up, Down, Page Up, Page Down, Home and End round to match a standard Windows slider instead, in every Quill app at once. Lists read a full sentence per row and support first-letter search; reordering never needs a drag.
• The player honors your system High Contrast, dark mode, reduced-motion, and text scaling.
• Nothing important is conveyed by color alone.

17. Troubleshooting

• “Could not open …” — the file may be a format the current engine can’t play; try another file, or ensure the bundled engines are present next to the app.
• EQ / boost / skip-silence are greyed out — libmpv isn’t loaded on this system; core playback still works.
• No tray icon — you’re on macOS (which has no notification-area tray), or Windows has hidden it in the overflow area (press Windows+B, then the arrow keys); otherwise use the window itself.
• It didn’t resume where I expected — your place is tied to the audio itself, so a moved or renamed copy of the same recording resumes; a different recording of the same title (another narrator, another edition) is a separate book with its own place, and a position in the first few seconds is not kept (see “Picking up where you left off”).

18. Feature availability at a glance

For the complete design and the phased build plan, see the PRD next to this guide (prd.md).

Finding a setting or a command

Quill Media Player keeps most of its options in its menus, and Help > Find a Setting or Command (Ctrl+Alt+Shift+S) searches every menu at once. (Preferences has its own Find a setting box for what is in that window; see Settings.)

1. Press Ctrl+Alt+Shift+S.
2. Type part of what you are looking for, such as “bookmarks”. The list below narrows as you type, and each row says which menu the command is in. An option also says whether it is on or off.
3. Press Down to move into the list, and Enter on the one you want.

Enter does exactly what choosing that row from its menu would do. For an option, it switches it and tells you whether it is now on or off. Escape closes the window without doing anything.

What’s New

Help > What’s New (Ctrl+Shift+F1) opens the player’s changelog in your browser: what changed in the version you have, grouped by subject. Every Quill app has the same door on the same key.

Licences and notices

Quill Media Player is free and released under the MIT License. It also includes software, data and sounds from other projects, each under its own licence.

To read them, open the Help menu, choose About Quill Media Player, and then choose the Licences and Notices button. The list opens as a plain text file, with one heading for each component: what it is, its licence, who holds the copyright and what the licence asks of us. The full licence texts are at the end.

The same file, THIRD-PARTY-NOTICES.txt, and Quill Media Player’s own licence, LICENSE.txt, are also in the folder where Quill Media Player is installed or unpacked, so you can open them without starting the app.

Getting help

Support is run by Community Access, and the address is support@community-access.org. A person reads it, and replies come back by email.

The quickest way there is Help > Get Help from Support… (Ctrl+Alt+F2), which every app in the family answers with the same form: what kind of message this is, a subject, what happened, and – if you want an answer – an email address to reply to. What you expected and how to reproduce it are optional, and worth more than anything else when you can give them.

Press Send and your own mail program opens with the whole message already written, addressed to support, with Quill Media Player’s name and version and your Windows version filled in at the bottom. Nothing is sent until you send it there, so you can read it over, add anything, or change your mind.

If this machine has no mail program set up – webmail only, say – the app puts the whole message on your clipboard and tells you the address, so nothing you typed is lost. And writing to support@community-access.org yourself always works just as well: there is no form you have to use. Say which app you were using and what happened.